Technical Communication Series
We deliver competency-based learning experiences centered on relevant, real scenarios. We understand public-sector environments, your mandates, and your deliverables. Join us for fun and challenging open-enrollment courses with others who share your goals.
Do you coordinate learning and development? We create custom course activities for single-agency courses at no extra cost. Let us tailor the content to your division’s needs. All courses are live and instructor-led. Choose in-person, virtual, or hybrid delivery.
Technical Writing for Public Sector Pros
Public sector writers work with complex laws, rules, regulations, research, and instructions. They must “translate” that information and consider the user’s experience to write useful, clear, and usable text. This course leads learners through the process, from planning to publication.
If you work with policy, regulations, law, technical, medical, or science topics, this is for you.
You’ll learn how to engage busy decision-makers. Discover a framework for data stories that others find useful and meaningful. Connect key points to supporting details in ways that people find hard to miss.
Note: We offer a specialized technical writing course for the defense workforce. We hold master contracts with the US Navy, and this course qualifies for DAWIA professional development hours.
Technical Editing
This course is for those technical writers looking for the next level of skill development. You will acquire essential editing techniques for every form of difficult writing. Apply these skills across all disciplines in technical reports, documentation, and manuals.
Move beyond theory to practice. In this interactive workshop, you’ll apply editing techniques to draw users into key messages and relevant details. Make sure they understand why the key points matter, trust them, and remember them.
Plain language Writing & Design
This course forms the foundation of great technical and professional writing.
Learn how to lead busy users to the right action and convey complex information clearly for all audiences.
Learn to write in ways that make it easy for people to find, understand, and respond to the ideas and information you provide. Spend your day in active practice as you apply our 6-step process to meet
real-world challenges.
You’ll also learn basic, free steps to take to build accessibility into digital documents from the start.
We hold a statewide contract with Washington Department of Enterprise Services.
This course meets the training requirement in WA Executive Order 23-02.