Plain Language and Accessible Content Design Series
We deliver competency-based learning experiences centered on relevant, real scenarios. We understand public-sector environments, your mandates, and your deliverables. Join us for fun and challenging open-enrollment courses with others who share your goals.
Do you coordinate learning and development? We create custom course activities for single-agency courses at no extra cost. All courses are live and instructor-led. Choose in-person, virtual, or hybrid delivery.

Plain language Writing & Design
This course forms the foundation of great technical and professional writing.
Learn how to lead busy users to the right action and convey complex information clearly for all audiences.
Learn to write in ways that make it easy for people to find, understand, and respond to the ideas and information you provide. Spend your day in active practice as you apply our 6-step process to meet
real-world challenges.
You’ll also learn basic, free steps to take to build accessibility into digital documents from the start.
We hold a statewide contract with Washington Department of Enterprise Services.
This course meets the training requirement in WA Executive Order 23-02.

Accessible Digital Documents for Beginners
This course leads you through free, easy steps every document owner or contributor should take to build digital accessibility into documents from the start. We start with a simple introduction to WCAG standards and spend our day applying simple methods to meet them.
Knowing is great. Doing is better. You’ll format an accessible digital document in MS Word, and we’ll use Adobe Acrobat to inspect and check structure more deeply in this course for beginners.
