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Join thousands of public sector professionals using proven, practical methods to write well for all people and purposes in the public sector.
If you want to bring a course to your organization, we’ll make it easy and tailor the course to your needs.
If you simply want to enroll yourself in a course, connect with us, and we’ll get you started!

Discounts and Direct Support for Government Employees
Employees of federal government and tribal entities, higher education institutions, cities, counties, public benefit 501(c)(3) nonprofit organizations registered in Washington State, and government entities of other states can enroll directly. You receive discounted pricing, administrative support, and credit tracking by enrolling through the Washington State Department of Enterprise Services.
Connect with an excellent writing skills portfolio manager, Taisha Perry, or learning specialists who manage our courses at DES for direct support.
Or, let us know what you’re interested in, and we’ll make it easy.
Under the leadership of Dr. Sharon Bridwell, our company piloted Plain Language training in Washington state over 20 years ago. We design our courses for the work you do. As SMEs advising the State of Washington, we wrote the scope for all plain language courses that meet the training requirements of WA EO 23-02. In all of our courses, we bring decades of public sector leadership and communication expertise to you in relevant, real contexts.
To train with us live online or in person in Washington State, select any course with our Washington state trainer, Carriann Lane. You will find her bio under any course we offer in the Learning Center. The following links take you directly to full course descriptions.
- Accessible Document Design for Beginners
- Editing and Proofreading for Public Sector Professionals
- Technical Writing for Public Sector Professionals
- Plain Language Writing & Design
- Technical Editing Techniques
- Grammar Foundations
- Writing Skills for Public Sector Professionals
- Crucial Conversations for Mastering Dialogue® We also deliver Crucial Conversations for Accountability®.
Connect with us, and we’ll get you started. You can also reach out the the WA DES portfolio manager for these courses, Rachel Stitch.

We design our courses for you, and the work you do.
“Ou instructor had an extremely wide breadth of experience in the public sector, was very funny, responded to everyone’s comments very quickly, and included everyone. She is highly inspirational!”
– WA Department of Labor and Industries, Business Analyst
““I’m continually impressed with the learning environment the facilitator creates. This felt like a hands-on, in person course. Excellent.”
— WA Department of Information Technology, WMS 3
